Time to move out? Please read through the list below to make sure you have taken care of all your duties.
Clean the apartment
Before moving out you must clean the apartment properly. Please remember that when moving out from a shared apartment also the shared parts of the apartment must be cleaned and all tenants living there are jointly responsible for cleaning the shared areas (kitchen, hall and bathroom). Please, discuss with your flat mates about cleaning the common areas before moving out. If the apartment is not properly cleaned, the cleaning costs will be deducted from the deposit. The minimum charge is 50€ / apartment.
Take out all the trash and excess items. Do not leave any food or other perishable items inside the apartment. You may, however, leave items that the next tenant may find useful. If you do, place them neatly in your room or the shared space. Also, remember to return the accessories borrowed from the recycling service back to Yliopistokatu 20 B. Remember that everything you wish to return to the recycling room must be clean. If there are items to be cleared out from the room/apartment, the costs will be deducted from the deposit. Do not leave posters on the walls. Remember to leave the pillow, duvet and bed linen into your room, neatly folded on top of the bed. The janitors will check and collect them after you have left.
Please read through the detailed cleaning instructions here!
Prepare for the apartment check
When a tenant moves out the apartment is checked. The apartment check has two parts: condition check and cleaning check. The condition checks begin in mid-month so that there is still enough time before the new lease to fix any flaws or damages found. The cleaning checks are made as close to moving out as possible. If a tenant moves out before the end of the month the cleaning check will be made right after the tenant has left. If the apartment being checked is a shared one, also the common spaces are checked. For the common spaces both the out-moving and staying tenants have a shared responsibility.
In the apartment check the janitor inspects the apartment for anything that needs maintenance or repairing and gives guidelines for cleaning. Based on the inspection, the janitor may order such maintenance or repair work that is due to normal wear and tear. For these the tenants will not be charged. The janitor may also order repair work for problems which were caused by the tenants and which tenants cannot repair themselves.
If you wish to be present during the apartment check, please contact the janitor directly. The number for the janitor is 010 5833 000. To make sure that a suitable time for the check is available, please contact the janitor a few working days in advance. If you have not agreed on a certain time for the check the janitor will use a maintenance key to enter the apartment.
Clear the storage
Remember to clear your storage. Stuff that has been left to the storage will be removed and PSOAS is not responsible for them. If the storage is not cleared, the costs for emptying are charged from the tenant.
Return the keys
When the tenancy agreement ends you must return your keys to PSOAS housing office by 2 pm the last day of the month. If the last day of the month is weekend or holiday, the keys must be returned by the following working day 12 pm, meaning you are allowed to stay in your apartment until Monday 12 pm. If the keys are not returned in time PSOAS will charge daily rent until the keys are returned. The right place for returning the keys depends on whether the housing location belongs to the southern area (returning point PSOAS Studio) or northern area (PSOAS Lounge).
If you need to return your keys outside office hours, you can use the PSOAS office key mailbox. Put the keys into an envelope and write your name and address on it. Drop the envelope into the key mailbox next to the PSOAS office front door. If you leave your keys inside the apartment, PSOAS will deduct 50 € from your deposit for the collection of the keys.
Submit the deposit refund form
In order to get your deposit back you have to inform us your banking information. To do so, please submit a deposit refund form here.
The deposit will be refunded to your bank account within a month after your tenancy agreement has ended. The deposit (300 € / 400 €) will be refunded completely, if all the payments have been made, the room and the common areas are in good condition and have been cleaned according to the instructions, the furniture is in place and the keys have been returned to PSOAS office. If the tenant has moved out, but the room needs cleaning or there are items in the room which need to be cleared out, or the tenant hasn’t returned the keys of made all the payments, the costs of these are deducted from the deposit.
Banks usually take some fees for the international transfers. Therefore the exact amount that the tenant receives may be something else than the original amount even if no deductions are made by PSOAS. These charges are, however, usually low.