Anyone can come across an unexpected situation in life which results in financial difficulties. If it happens, the most important thing to do is to contact the lessor right away to agree on a payment plan.
If you cannot pay your rent or other bills in time, do as follows:
- Immediately contact the housing office in order to agree on a payment plan
- Check if you are eligible for KELA’s housing benefit or income support
- If the situation feels challenging, feel free to turn to our housing advisor at asumisneuvonta(at)psoas.fi or tel. +358 44 757 3105
If the tenant doesn’t pay their rent and other fees by the due date, an interest is charged for the excess time period in accordance with the interest law. Fees are charged for the reminder bills as well.
It is possible to pay the rent approximately 14 days after the due date without getting a late fee. For this time PSOAS will only charge for the penalty interest (charged separately biannually). Around two weeks after the due date PSOAS will send a reminder bill, which includes collection charges worth of 5 €. If you are unable to pay the rent even on the due date of the reminder bill, please contact the housing office and agree on a payment plan. By setting up a payment plan it is possible to avoid the debt to be assigned to a collection agency. The reminder fee 5 € will be charged even though a payment plan has been agreed on.
If the payment plan isn’t agreed upon or is not followed through, the debt will be assigned to the collection agency Intrum who collect the debt on behalf of PSOAS. This will automatically result more costs for the tenant. In order for the payment plan to stay valid, all the upcoming rents must be paid in time by the due date.
The tenancy agreement can be cancelled by the lessor without a cancellation period due to unpaid rent. When necessary, an eviction will be sought. Such measures are, however, only taken when the tenant intentionally neglects the responsibility to pay the rent and takes no initiative to correct the situation.
The same collection policies apply to other bills that PSOAS sends as well, such as renovation or cleaning bills.
PSOAS offers rental apartments for students in Oulu
Learn more about the apartments and areas and fill in the application. PSOAS has shared apartments, studios and bigger apartments.
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