FAQ

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  • Are there cable tv or antennas in the apartments of PSOAS?

    There are cable tv. When you are buying digibox make sure you have right to return it if you can not see digital broadcasting.

  • Can I have a pet into a shared apartment?

    Like in other apartment forms also in shared apartments tenants change every now and then. Having a pet in a shared apartment is not possible, since any of the present or new flatmates may be allergic to animals. In studios and family apartments pets are allowed.

  • How to cancel my rental agreement?

    The notice has to be made either in writing or electronically through the OmaPSOAS service (www.omapsoas.fi). You cannot cancel your rental agreement by e-mail or phone. You can load and print a PDF cancellation form or pick up a form in the Housing Office. You can also write a free-form notice stating who is cancelling the agreement, what is the apartment in question, when will the apartment be free, new contact information (address, telephone, e-mail), and a bank account number for refunding the deposit.

    If the rental agreement to be cancelled concerns a family apartment, both parties must sign the notice. The notice can be delivered to PSOAS via mail, fax or as a scanned e-mail attachment. The period of notice is one calendar month, which means that the agreement terminates on the last day of the following month. For example, if you want to move out on 30 June, the notice must be delivered to PSOAS on 31 May, at the latest.

  • Is it possible to lease forward a PSOAS lease apartment?

    PSOAS tenant can lease their apartment forward to a person, who is a student. The agreement is fixed-term and at most for a year. The tenants, in other words PSOAS’ main tenant and the intermediate tenant, will sign an agreement between themselves, which should be sent to the housing office. The agreement should at least contain the names of the persons, social security numbers, contact information, the address of the rented flat and the time period of the lease. The main tenant of PSOAS is responsible for the rent, keys, condition etc. during the whole period of leasing the apartment forward.

  • The laundry room washing machine doesn’t work.

    Check if you have acted according to the user’s manual. If the machine still doesn’t work, contact the janitor. He may be possible to settle your problem already on the phone.

  • What is the ideal temperature in an apartment?

    The ideal temperature in a housing apartment is 19-21°C.

  • What should I do if I lose my keys?

    If a tenant loses the key of the apartment, the lock has to be replaced. The tenant pays the expenses of replacing the lock. The expenses for shared flat rooms and for family or single room apartments are 150 euros. The tenant will get an invoice soon after the order has been made.

  • What should I do if the smoke alarm is beeping?

    A new battery must be changed to the fire alarm. The smoke alarm helps you if fire ocuurs only if you have taken care of it´s condition. The tenant himself / herself must make sure that there is a fire alarm in the apartment and that the fire alarm is in order.

PSOAS – Mannenkatu 6 A – FI-90130 Oulu – Tel. +358 8 3173 110 – Fax +358 8 332 170

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