FAULT REPORTS AND THE DIVISION OF THE RESPONSIBILITIES

Make a notification of errors to AVUX.

AVUX-system is PSOAS’ electronic fault report system. AVUX is the primary way to inform any errors or faults. However, if there is a fault that requires immediate action (for example a big leak of water), you should contact the property manager or the on-duty janitor.

Here you can see details on how the responsibilities of cleaning, maintenance and renovation are divided between the tenant and the lessor.

Fault reports

Please check the responsibilities from the table below before sending a fault report. This way you will save the trouble and time caused by reporting a fault that belongs to your responsibilities. If the task belongs to the tenant but you are not sure about how to handle it, feel free to contact the property supervisor of your area.

VENTILATIONWHO DOES IT?
Cleaning the axhaust valvetenant
Cleaning the filter of the cooker hoodtenant
Cleaning the supply air ventilatortenant
ELECTRICAL DEVICESWHO DOES IT?
Cleaning the cooker, fridge and the freezertenant
Changing the bulbs and the fluorescent lampstenant
Changing the lamps of machines and equipments in shared apartmentstenant
Changing the fuses located inside the apartmenttenant
Getting the antenna cordtenant
WATER AND PLUMBINGWHO DOES IT?
Cleaning the floor draintenant
WINDOWS AND DOORSWHO DOES IT?
Getting the tenant name platetenant
COMMON TASKSWHO DOES IT?
The fire detector / The battery of the fire detector tenant

TENANT’S RESPONSIBILITY
SEE APARTMENT MAINTENANCE
NOT TENANT’S RESPONSIBILITY
LEAVE A FAULT REPORT

PSOAS – Mannenkatu 6 A – FI-90130 Oulu – Tel. +358 8 3173 110 – Fax +358 8 332 170