When arriving you will receive two keys which open the front door, the door to the apartment, the door to your room, and the mailbox. The keys also give access to the common rooms. The keys of the apartment are given to your Kummi student before your arrival and you will get your keys from them. If you are not sure who your Kummi is please contact the University. The tenant does not have the right to make extra copies of the keys. For security reasons do not leave the address of the room in the key chain when receiving the keys.

Always remember to close all doors when you leave the apartment and keep the keys with you at all times. If you lock yourself out of your apartment, a spare key can be obtained from the PSOAS Studio, Mannenkatu 6 A (9 am – 4 pm) or by calling the Round-the-Clock-service number 010 5833 000. Be prepared to prove your identity. The costs vary depending on the time of the day (6 € to 40 €). Always remember to return the spare key back to the office as soon as possible!

If a key of an apartment ends up missing, the lock has to be replaced. The tenant pays the expenses of replacing the lock which is 150 €. The tenant will get an invoice soon after the order has been made. In locations where the iLOQ system is in use, it is possible to remove keys from locks without physical installation work. In such cases the charge for a misplaced key is 50 €.