News archive

07.05.2013 Exceptional opening hours on 8th and 9th of May

Our office closes on Wednesday May 8th at 2.00 pm, and is closed on Thursday the 9th of May.
On Friday the Accommodation office is normally open from 9am to 4pm.

29.04.2013 Opening hours due to the 1st of May

May Day

Our office will close on Tuesday the 30th of April at 2 p.m. and will be open again normally on Thursday the  2nd of May at 9 a.m.

Happy May Day!

22.04.2013 Exceptional opening hours on Tuesday the 23rd of April

PSOAS accommodation office will be opened at 10.30 am on Tuesday the 23rd of April. On other days we will serve you as usual.

22.04.2013 Still looking for an apartment?

In case you are still looking for an apartment for May, please do call the Accommodation Office and ask for cancellation places on Wednesday 24th of April at 8 am, tel. +358 8 3173 110.

12.04.2013 PSOAS tenant satisfaction survey has begun

The annual tenant satisfaction survey of PSOAS has started. Please tell us how we have performed in serving you and how we could perform even better. The last day to participate is April the 21st. Click here to give your feedback http://player.myzef.com/soa/ajax/?q=146-zke88zk7.

05.04.2013 Exceptional opening hours 9.4. and 11.4.2013

PSOAS office will close on Tuesday the 9th of April at 12.30 pm  and on Thursday the 11th of April at 11.30 am.

27.03.2013 Easter opening hours

PSOAS will close for Easter time on Thursday the 28th of March at 2 pm. We will be back at your service again on Tuesday the 2nd of April

PSOAS wishes you a Happy Easter!

Easter

19.03.2013 E2Rebuild seminar in Oulu 20-21.3

E2ReBuild is a European collaborative project, researching and demonstrating industrialised energy efficient retrofitting of residential buildings in cold climates. In this project there are partners from 20 European countries. There are 7 demonstration buildings of which Virkakatu 8 A-B is one. Tenants have moved in to Virkakatu 8 A-B the 1st of March 2013. More information: www.e2rebuild.eu.

On the 20th and 21st of Mach there is a seminar in Oulu regarding to this project in which participates about 30 persons from different countries. In the afternoon on Wednesday the 20th of March we will visit Virkakatu 8 A-B and also the houses not yet renovated in Virkakatu 8.

08.03.2013 Our office is closed on Wednesday the 13th of March

PSOAS office will be closed on Wednesday the 13th of March due to a staff event. On Thursday the 14th the office will be open as usual.

01.03.2013 New rental slips from the 1st of March 2013

The new rental slips have been delivered to all tenants. Please pay your new rent from the 1st of March 2013 using this new rental slip. If you haven't got a new rental slip please contact PSOAS accommodation office, tel. (08) 3173 110.

28.02.2013 Tenants move into the new renovated Virkakatu 8 A-B

Today tenants can move into the completely renovated house.

This is the first of the the five identical buildings around a shared yard to be renovated. The renovation of the rest of the buildings will start in the summer 2013 and will be finished in the summer 2014.

The building has 8 apartments, and was originally built in 1984. The retrofit is bringing this building up to and above current new build standards. M3 Architects have designed a comprehensive refurbishment targeted for student family tenants. Residents will have completely new apartments, and the addition of saunas. Building services have been entirely replaced. High efficiency rotating heat recovery ventilation units will be installed in each apartment. Building automation will track energy performance, indoor air quality, and monitor the building physics.

The renovation of the house was a part of the European E2ReBuild project. E2ReBuild is a European collaborative project, researching and demonstrating industrialised energy efficient retrofitting of residential buildings in cold climates. PSOAS, NCC and the Aalto University’s Department of Architecture Chair of Wood Construction are partners in this project. More information of the E2ReBuild projet: www.e2rebuild.eu.

More information of the building.

Virkakatu 8 AB

 

22.02.2013 Tickets available to European Women Champions Cup 2013

Oulun Kärpät Women's team is hosting a European Women Champions Cup 2013 in Oulu this weekend. Freet tickets available in PSOAS office. Now is the last minute to get them!

14.02.2013 Happy Valentine´s Day

PSOAS wishes you all a Happy Valentine´s Day.

"A single rose can be my garden....
a single friend my WORLD."
-Leo Busgalia-

12.02.2013 PSOAS office closed on the 13th of February

PSOAS office will be closed on Wednesday the 13th of February due to a staff event. On Thursday the 14th the office will be open as usual.

29.01.2013 CampusNet Topi will retire 1.3.2013

TopiToivo Timonen, Topi, started working for PSOAS 1.10.2002 at the time when CampusBaana, nowadays CampusNet  started. Now 10 years later the tenants are very pleased with the CampusNet services. In these circumstances, Topi can retire in high spirits and leave CampusNet in the hands of Way4U.

When retired Topi will give more time to himself, go bowling, fishing in the summer and just enjoy life.

From the 1st of February 2013 you can contact Way4U, Antti Jaatinen in all matters concerning CampusNet.

CampusNet contact info from the 1st of Fenruary:
tel. +358 44 7573 115
email: campusnet@psoas.fi

We wish Topi happy retirement!

08.01.2013 Happy new semester!

A new academic term has begun and the student society of Oulu has got a lot of new members. One of the themes for the new year will be wise and responsible living and the energy matters related to it. To this theme we will get back later this year.

PSOAS would like to wish a happy and successful semester to all tenants, both new and old ones!

21.12.2012 Merry Christmas

We wish all of you Merry Christmas and a Happy New Year 2013. 
Hope your Christmas is one to remember!

Our office is open on New Years Eve from 9 am to 2 pm. The 1st of January 2013 our office is closed.

Christmas

04.12.2012 Exceptional opening hours 5 - 7.12

Our office is open on Wednesday the 5th of December from 9 am to 2 pm.

On Independence Day the 6th of December and on Friday the 7th of December our office is closed.

Happy Independence Day!

lippu

30.10.2012 Exceptional opening hours 2.11.2012

Accommodation office is open on Friday the second of November from 9am to 2pm. Have a nice All Saint's Day!

24.10.2012 Exceptional opening hours 29.10.2012

On Monday the 29th of October our office will close at 11 am.
On Tuesday the 30th of October we serve you normally again.

05.10.2012 Cable-TV out of order in Välkkylä

Cable-TV is currently out of order in Välkkylä. TV operator DNA are aware of the fault and doing their best to fix the problem as soon as possible.

We apologize for the inconvenience caused.

20.09.2012 PSOAS Renewed Its Website And Issued PSOAS magazine 2012

Last night, the 20th of September the new PSOAS website was introduced. The site and its navigation had remained the same for a long time and the grown amount of information was calling for restructuring. Together with the website also the new PSOAS magazine has been issued. For the first time, it is published online and includes articles also in English. A link to the magazine can be found on the top of the website or it can be accessed directly in the address http://www.psoas.fi/lehti/.

The main goal of the site renewal was to make information more accessible and easier to find for both applicants and tenants. All the information in the site, including the important tenant’s guide, was organized according to the phases of living. Furthermore, the responsibilities of maintenance and repair are now highlighted and communicated in contexts where the tenant should be able to find them, for instance in the Avux fault report system. The purpose of this communication is to save the tenant the trouble and time spent on reporting faults that actually belong to their own responsibilities. 

We hope that the renewals have been successful and we will now be able to serve You better online.

 

With Best Regards, PSOAS

04.09.2012 Renovation of Välkkylä Yard Has Begun

The renovation of Välkkylä yard has now begun. The contractor in the project will be Maanrakennus Autio Oy. This fall the renovation will be concentrated on Kajaanintie 32 ja 36 and working will last for three months. The sewer outlets for both houses will be replaced by new ones. The daily working hours will be from 7am to 5pm but some tasks will also be carried out outside those hours. The renovation will move on to other houses of Välkkylä in the spring.

29.08.2012 The renovation of Virkakatu 5 is ready

The renovation of Virkakatu 5 A-C and I-J is ready and the tenants can move in to the newly renovated apartments in the beginning of September. Virkakatu 5 apartments are located within a walking distance from the university. There are studios and 2- and 3-room family apartments .

vastaanottotarkastus
Virkakatu 5 inspection of the work

28.08.2012 Key pick-up on Saturday the 1st of September

On Saturday the 1st of September many new students are moving to Oulu. In order to make moving easier, we will arrange key pick-up service in the accommodation office on Saturday from 10am to 2pm. The service will be limited to key pick-ups since there will be fewer employees working than normally.

If the keys to your apartment have already been returned, we advise you to pick them up before the weekend. If Saturday is the only possible pick-up day for you, we advise you to make sure that the keys have been returned by calling the accommodation office on Friday before 4 pm. On Saturday the phone service will not be available. In other than key related matters we kindly ask you to visit the office during normal office hours.

Welcome to live at PSOAS!

28.08.2012 Updates on the cancellation places

All studio apartments have now been reserved. There are still some family apartments available. Also some shared apartmets for girls are still available. Please, call to the accommodation office, tel. +358  8 31 73 110.

17.08.2012 The renovation of Virkakatu 8 A-B starts

On Monday the 20th of August the renovation of Virkakatu 8 A-B to a low-energy house starts. The contractor is NCC Construction.

The renovation of the house will be finished the 28th of February 2013 and the yard work the 30th of June 2013 at the latest.

Virkakatu 8 A-B is a part of the European E2ReBuild project. E2ReBuild stands for Industrialised, energy-efficient retrofitting of residential buildings in cold climates. Our partners are NCC Construction and Aalto University.

PSOAS_Virkakatu 8

11.08.2012 Welcome to PSOAS

This autumn about 900 new tenants will move in to PSOAS. We have had a lot of applications and unfortunately we cannot arrange an apartment for all applicants in the beginning of September. The situation will, however, get better already in October so it is still worthwhile to leave your application.

There are nice people living in our houses. By showing respect to your flatmates you sure will manage to live in a shared apartment. You get to know other students and maybe you will make lifelong friends with your flatmates.

In the resident's guide on our website you can find a lot of information about living at PSOAS. From these pages you can also log in to OmaPSOAS and reserve for example sauna turns.

Please, do not hesitate to contact us in all housing matters. We will do our best to make you feel at home.

Welcome to live at PSOAS!

10.08.2012 New student homes soon available - Aurora in rooftop hight

The construction work of our newest student house Aurora next to our office is progressing rapidly and Aurora is now in rooftop hight.

In April 2013 the house will be ready and we have 91 new student apartments. In the ground floor there will be among others a cafe' restaurant.

Our goal is that half of the students living in the intenational student house are degree students and the other half Finnish students.

Aurora_PSOAS

Aurora2_PSOAS

24.07.2012 Cancellation places available on the 25th of July

August is getting closer and we are no longer offering apartments for August according to the queues. In case you are still looking for an apartment for August, you can call and ask for cancellation places tomorrow the 25th of July at 8am.

11.07.2012 Exceptional opening hours on July 12th and 13th

Accommodation office and telephone service are exceptionally closed on Thursday the 12th of July 9 am - 12 pm and on Friday the 13th of July 12 pm - 4 pm. On Thursday afternoon and Friday morning our Accommodation office will be open. We apologize for the inconvenience caused.

05.07.2012 The lottery for a verkkokauppa.com gift voucher has been held

In the spring we invited tenants to participate in our customer satisfaction survey. Among the participants a lottery for a 150 euro gift voucher to verkkokauppa.com was held. Ville Parkkinen from Syynimaa was the lucky one to win the voucher. PSOAS congratulate the winner!

03.07.2012 PSOAS office closed at twelve o'clock on the 5th of July

PSOAS office will be closed on Thursday the 5th of July at 12 o'clock. On Friday the 6th the office will be open as usual.

14.06.2012 Our telephone system has been updated

To improve our telephone service our telephone system has been updated.

We are sorry for any disturbance in telephone service when taking the new system in use.

01.06.2012 PSOAS office closed on the 5th of June

PSOAS office will be closed on Tuesday the 5th of June due to a personnel training session. On Wednesday the 6th the office will be open again as usual.

23.05.2012 The broken power supply in Linnanmaa will be repaired 25.5.

The broken power supply in Yliopistokatu 1 will be repaired on Friday the 25th of May from 5.30 am to 7 am. The repairing work will cause a powercut in Yliopistokatu 1 and Rakentajantie 5. CampusNet will not work in Yliopistokatu 1, Rakentajantie, Tellervontie, Kalervontie, Tapiontie and Tervakukkakuja.

We apologize for the inconvenience

22.05.2012 The Customer Managemant System is updated.

The Customer Management System is updated and the customer service is working normally again.

Welcome!

22.05.2012 The warm water supply and heating distribution in Peltolankaari 20

Due to repairing works the warm water supply and heat distribution in Peltolankaari 20  is switched off today the 22nd of May.

We are sorry about any inconveniences this causes the tenants.

22.05.2012 Changes in Customer Management System 22.5.

On Tuesday the 22nd of May our customer management system will be updated and the program can't be used at all. This makes the work in the accommodation office more difficult and for example any agreements cannot be made.

We are sorry for any inconveniences this causes our customers.

18.05.2012 Power cut in Linnanmaa

There is a malfunction in the Linnanmaa power supply. The malfunction has caused a powercut in Yliopistokatu 1 and Rakentajantie 5. The fault is being fixed. We apologize for the inconvenience caused.

16.05.2012 Exceptional opening hours on May the 16th and the 17th

PSOAS office will be closed at 12 pm on Wednesday the 16th of May. On Ascension Day, the 17th of May, the office will be closed the whole day.

Happy Ascension Day!

27.04.2012 Opening hours due to the 1st of May

May Day

Accommodation office will close on Monday the 30th of April at 2 p.m. and will be open again normally on Wednesday the  2nd of May at 9 a.m.

Happy May Day!

27.04.2012 The foundation stone of the International Student House (Aurora) was laid 27.4.2012

The foundation stone of the International Student House was laid the 27th of April 2012. The foundation stone was laid by Brazilian Maxwill Braga that studies in Oulu.

foundation_stone_PSOAS

The name of the house, Aurora, was announced at the occasion. The name has been chosen by the tenants from alternatives created by PSOAS staff by voting. The voting was arranged in April 2012 and nearly 500 voters participated.

Arkkitehtitoimisto Kimmo Kuismanen is responsible for the planning of the building and Hartela-Forum Oy is the constructor.

There will be 91 student apartments in the house and among others a cafe' restaurant on the ground floor

11.04.2012 PSOAS accommodation office is closed 13.4 - 25.4.2012

PSOAS accommodation office will be closed due to a floor renovation work beginning on the 12th of April at 4 pm. The office will be open again on the 26th of April at 9 am.

The phone service will be available as usual and also chat service will be offered through PSOAS website. The office doors are locked but by calling the number given on the doors a customer service person can be contacted. On Mondays the 16th and 23rd of April, staff will be present only until 4 pm instead the usual 5 pm.

We kindly ask our tenants to be patient during the renovation. We will do our best to serve you as well as possible.

03.04.2012 Easter Opening Hours

PSOAS will close for Easter time on Thursday the 5th of April at 2 pm. We will be back at your service again on Tuesday the 10th of April

PSOAS wishes you a Happy Easter!

31.03.2012 Answer the questionnaire and win

We have emailed our tenants the tenant satisfaction questionnaire. If you have not got the questionnaire by email you can fill in it on these pages.

Please, complete the questionnaire by the 15th of April 2012.

If you leave your contact info you will take part in the lottery of a gift voucher to Verkkokauppa.com.

The questionnaire

19.03.2012 An international student house under construction

The construction work for an international student house has begun next to PSOAS office and in April 2013 we will have almost 100 new apartments in downtown Oulu. The constructor of the house is Hartela-Forum Oy.

Our goal is that half of the students living in the intenational student house are degree students and the other half Finnish students.

On Facebook you can follow the progression of the construction work.

kv-house

14.02.2012 Happy Valentine's Day

Valentine's Day

13.02.2012 AVUX is working again

The AVUX fault reporting systen is working normally again.
We are sorry for the incovenience the problems in AVUX has caused you.

10.02.2012 Avux is working again

The avux fault reporting system is workin again, but unfortunately slowly. The reason is under inspection.

10.02.2012 The Avux fault reporting system is out of order

The Avux fault reporting systen does not work at the moment. Please inform faults to the housing office or the property supervisor. Outside working hours you can in urgent cases conatct the janitor on duty. The contact info you can find here.

31.01.2012 The renovation of Virkakatu 5 D - H is completed

The renovation of Virkakatu 5 D - H has been going on since last summer and today the tenants could move in to house G. The apartments have been totally renovated and are as good as new. In Virkakatu 5 E - H are 3-room family apartments and in house D small apartments, studios and 2-room apartments.

Virkakatu 5 is located in a beautiful area within a walking distance from the university and about five kilometres from downtown Oulu. Click here for more information.

The renovation of Virkakatu A-C and I-J will start this spring and all apartments in these houses will be renovated to studios and 2-room apartments.

04.01.2012 New Year And Winds of Change

A new year has begun and brought winds of change with it. The long-term chairman of PSOAS supervising board Heidi Vatja has stepped aside and passed on the responsibility to her successor Milja Seppälä. PSOAS would like to thank Heidi for the great work she has done for the local student community and welcome Milja to continue that work!

With the beginning of a new year also CampusNet has been renewed. Now the capacity of the free Internet connection is 10/10M and that of the chargeable option 100/10M.

Have a great yeat 2012 everyone!

22.12.2011 Exceptional opening hours in December and January

Exceptional opening hours in December 2011 and January 2012:

  • 23.12.2011 - 26.12.2011 - closed
  • Thursday 5.1.2012 -  open from 9 am to 2 pm
  • Friday 6.1.2012 - closed

We wish you all a Merry Christmas and a Happy New Year!

Merry Chrismas

 

 

 

 

30.11.2011 Exceptional opening hours on Monday the 5th of December/Office is closed on 6th of December

On Monday the 5th of December the accommodation office will be closed at 2 pm . On Tuesday the 6th of December our office is closed due to Independece Day. On the 7th of December the office will be open as usual.

09.11.2011 Co-operation between PSOAS and DNA to continue

PSOAS and DNA have signed a three-year agreement for Internet- and cable TV services. Free DNA Welho TV channels will be available right away and optional chargeable channels can be activated with a DNA TV card which can be purchased from a DNA shop or ordered through the DNA online store or DNA customer service.

With the new agreement beginning on the 1st of January 2012 the overall capacity of CampusNet will be increased and tenants' Internet connections will be upgraded free of charge. The new capacity for a free Internet connection will be 10/10Mb.

03.11.2011 Exceptional opening hours on Friday the 4th of November

On Friday the 4th of November the accommodation office will be closed at 2 pm due to All Saint's Day. On Monday the 7th the office will be open as usual.

02.11.2011 Changes in PSOAS property supervision

Areas of responsibility in PSOAS property supervision have been changed. Beginning on the 1st of November 2011 Marko Tast will be responsible for Linnanmaa area as Antti Rantasuomela moves on to PSOAS building automation. Along with his new tasks Antti keeps on supervising the Syynimaa area. Also Puistokatu will be changed from one person to another. The new property supervisor of the area will be Seppo Salmela. The new division of responsibilities can be found on http://www.psoas.fi/en/contact/psoas.php.

21.10.2011 TV broadcasts are working again

The TV broadcasts are working again in Virkakatu 5, Virkakatu 8 and Tiedonkaari 6. Please tune your digibox or TV if the broadcasting is still not working.

21.10.2011 TV transmissions in Tiedonkaari 6 and Virkakatu

The TV transmissions have not been seen in Tiedonkaari 6, Virkakatu 5 and Virkakatu 8 since 20.10.2011. The fault may also occur in Kandintie 1 and Kandintie 3. The fault will be repaired as soon as possible. You may have to tune your digi box/TV or restore the original settings after the fault has been repaired.

20.09.2011 Exceptional opening hours 21.9.2011

On Wednesday the 21st of September the accommodation office will be closed at 3 pm due to the PSOAS 40 year anniversary celebration.

On Thursday the office will be open at 9 am as usual.

08.09.2011 TV transmissions in Syynimaa

The TV transmissions have not been seen in Tiedonkaari 6, Kandintie 1 and Kandintie 3 since 7.9.2011. The cable TV operator DNA is reparing the fault as soon as possible.

01.09.2011 Apartments available in October are now being offered.

Are you still looking for an apartment? We have now begun to offer apartments available from the beginning of October.

If you are interested click here (if you have not sent an application yet) and contact the accommodation office, p. +358 (8) 3173 110.

25.08.2011 The cancellation places for September have been reserved

Almost all of the cancellation places for September have been reserved. There are still a couple of family apartments left. This means that the next chance for getting an apartment is in October and the offers will be made according to queues.

24.08.2011 Still looking for an apartment - Call on Thursday 25.8

Apartments that have been turned down in the offering rounds will be reserved via phone to the fastest callers on Thursday the 25th of August at 8 o’clock. If you are still looking for an apartment, please call the accommodation office, tel. +358 8 317 3110.

19.08.2011 Welcome to PSOAS

This autumn about 700 new tenants move in to PSOAS. We have had a lot of applications and unfortunately we cannot arrange an apartment for all applicants in the beginning of September. But the situation will get a lot better already in October so it is still worthwhile to leave your application.

PSOAS has offered students good housing at reasonable costs for forty years now. On these pages you can take part in our forty year long history. To honor our 40th anniversary we want to remember the students as well by sponsoring the student Union in arranging the Vulcanalia event 7.9.

There are nice people living in our houses. By showing respect to your flat mates you sure will manage to live in a shared apartment. You get to know other students and maybe you will make lifelong friends with your flat mates.

In the resident's guide on our website you can find a lot of information about living at PSOAS. From these pages you can also log in to OmaPSOAS and reserve for example sauna turns.

Please, do not hesitate to contact us in all housing matters. We will do our best to make you feel at home.

Welcome to live at PSOAS.

17.08.2011 A new property supervisor

Our new property supervisor Marko Tast started his work on Monday the 1st of August. Marko has previously worked at Kiinteistö Tahkola and when living at PSOAS he also was an active member of the tenant committee. 

We wish Marko warmly welcome.

01.08.2011 Changes in property maintenance 1.8.2011

From the 1st of August 2011 the property maintenance company of the northern area changes.

To the northern property maintenance area belong Linnanmaa, Syynimaa, Kaijonharju and Virkailijakylä. From the 1st of August 2011 the property maintenance services of the northern area are provided by RTK-Palvelu Oy.

To the southern property maintenance area belong Välkkylä, Peltola, Alppila, Toppila, Rajakylä and Keskusta (downtown). The property maintenance services of the southern area are provided by SOL Palvelut Oy.

You can find the name and contact info of the new maintenance company on the notice board.

28.07.2011 Facade renovations in Yliopistokatu 2, 4 and 6

The facades in Yliopistokatu 2, 4 and 6 will be renovated between the 1st of August and the 15th of December 2011. The concrete surfaces are coated and the plates and windows are renewed.

The coating of the concrete surfaces begins on Monday the 1st of August 2011 in Yliopistokatu 6. After that the renovation work starts in Yliopistokatu 4 and then in Yliopistokatu 2. The renewing of the plates will begin in September and at the same time the windows will be renewed. When renewing the windows, the contractor has to enter the apartments.

If there is something the tenants must do due to the coating work we will inform you beforehand.

The coating contractor is Pitomaalaus Oy and the contact person Teuvo Kesti, tel. 040 5435 384.

The work starts on working days at 7 am. Work causing loud noise will be done later in the day, earliest at 8 am.

We will inform you later about the change of plates and windows.

We are sorry about the disturbance the renovation work causes.

22.07.2011 Still looking for an apartment for August?

August is getting closer, which is why we are no longer offering apartments for August according to queues. In case you are still looking for an apartment, you can call the Accommodation Office (tel. +358 317 3110) on Monday the 25th of July starting at 8.00 am and ask for cancellation places .

12.07.2011 Exceptional opening hours 18.7.

On Monday the 18th of July our office will open at 11 am.

20.06.2011 Gift voucher raffled among the respondents of the tenant satisfaction survey

Timo Joensuu was the lucky one when a gift voucher to verkkokauppa.com was raffled among the respondents of tenant satisfaction survey. Congratulations to the winner!

07.06.2011 Exceptional opening hours 9.6.

On Thursday the 6th of June our office will close at 11 am.

06.06.2011 The webpages are closed 6.6. from 12am to 1pm

The webpages are closed on Monday the 6th of June from 12 am to 1 pm.

We are sorry for the disturbance.

31.05.2011 Exceptional opening hours on June the 1st and the 2nd

PSOAS office will be closed at 2 pm on Wednesday the 1st of June. On Ascension Day, the 2nd of June, the office will be closed the whole day. Happy Ascension Day!

19.05.2011 Tenant Satisfaction Survey 2011

PSOAS tenant satisfaction survey was conducted online for the third consecutive year. Invitations were sent to the respondents via e-mail. The amount of responses was, again, delightfully high, totaling 1 527. We thank all the respondents for both grading our services and providing the valuable open comments, which were plentiful again as well.

Among the respondents a lot of attention had been paid on clearing the snow. The last two winters have placed a tough challenge on snow clearing due to the heavy snowfalls. Transporting the snow has required a lot of more resources than during an average winter. In the future, however, more attention will be paid on the subject. Also the tidiness and cleanliness of saunas, storage rooms and bike and waste roofs were a common topic in open comments. This was an issue with some regional variance, but it can still be said that tenants were hoping for more attention being paid on it. Sorting of energy waste, which was introduced lately, was welcomed and appreciated highly, but at the same time more space and better cleaning for waste sorting venues was asked for. This will be an issue to be focused on during the next year as well.

The OmaPSOAS system, which was introduced last fall, was also a topic of many open comments. Most of the feedback concerning the system was very positive. In some locations the amount of collective sauna turns for men, women and both was considered too high and a higher amount of individual turns was hoped for. This is an issue that will be addressed together with the local tenant committees who decide the availability of different type of turns. There had also been a few incidents in which a broken sauna stove or washing machine had led to a disappointment with a tenant not being able to use their turn. In the future this type of incidents should be very few since the passing of information from the person who receives the appliance fault report has been improved with a process change.

Below are other issues that could be developed according to tenants:

  • -status and processing of fault reports should be more transparent to tenants
  • faster bandtwidths to CampusNet
  • more attention and resources to gyms
  • friendliness of service in all customer encounters
  • ground plans and location photos on the website

Examples of positive feedback:

  • Good customer service, attentive and good listeners. Great solving issues
  • Very good service, always prompt answers to any sort of issues.
  • I am so happy with PSOAS
  • Everyone is very helpful. Will speak English or Finnish with me, whatever I prefer. Respond very quickly to my e-mails

A graphical summary of the results can be found here.

26.04.2011 PSOAS web services down during Easter

PSOAS web services were out of use during Easter due to a hardware fault. The fault had an impact on OmaPSOAS and Avux services. The problem was repaired on Tuesday morning the 26th of April.

PSOAS apologize the inconvenience caused.

18.04.2011 Exceptional opening hours on Thursday the 21st of April

PSOAS accommodation office will be closed exceptionally at 2 p.m. on Thursday the 21st of April due to Easter.
On Tuesday the 26th the office will be open as usual again.

PSOAS wishes everybody happy easter!

01.04.2011 The elevator in Yliopistokatu 46 is broken

The elevator in Ylipistokatu 46 is out of use until the beginning of next week (week 14). Kone Oy is repairing the elevator and the spare parts will arrive on Monday the 4th of April.

We are sorry for the inconvenience this causes our tenants.

22.03.2011 Still looking for an apartment - call on Friday 25.3.

Apartments that have been turned down in the offering rounds will again be offered via phone to the fastest callers on Friday the 25th of March at 8 o’clock. If you are still looking for an apartment, please call the accommodation office, tel. +358 8 317 3110.

15.03.2011 Exceptional opening hours - accommodation office

PSOAS accommodation office will close at 11 am on Wednesday 30th of March 2011.

14.02.2011 Happy Valentine's Day

 

friendship

02.02.2011 Important information on new OmaPSOAS features

OmaPSOAS service has been renewed based on the feedback received in the customer satisfaction survey conducted before Christmas. Today, on the second of February following new features will be introduced before noon:

1. Cancelling a confirmation of a turn: after the update a user will be able to cancel a confirmation of a constant turn. After the cancellation the same turn cannot be confirmed again.

2. Reserving a turn that has already begun: From today on it will be possible to reserve a free turn 5 minutes after it has begun.

3. Old tenant’s contact information sent automatically to the new tenant: when an internal move is about to take place, the new tenant will automatically receive the contact information of the previous tenant UNLESS THE OUT MOVING TENANT HAS FORBIDDEN IT IN THEIR OMAPSOAS SETTINGS.

With developing regards, PSOAS

12.01.2011 Collecting energy waste

Tenants have repeatedly wished for a possibility for plastic recycling. Now it is possible to recycle also plastics and other energy waste in most PSOAS housing locations. You can get more information and find sorting guides from here.

12.01.2011 The elevator in Yliopistokatu 38

The elevator in Yliopistokatu 38 has been out of order several times during last autumn and this January. The elevator was repaired in early December but it is out of order again.

Kone Hissit Oy and Schindler Oy will repair the elevator as soon as possible.

We apologize for the inconvenience caused by the broken elevator.

29.12.2010 Exceptional Opening hours

Exceptional opening hours:

Friday 31.12.2010 – open from 9 am - 2 pm
Wednesday 5.1.2011 – open from 9 am - 2 pm

Wishing you a Happy  New Year!

kynttila

21.12.2010 Revision of Rents

Revisions on PSOAS's rents will be made on the 1st of March 2011. Thanks to the efficiency of operations and successful collaboration with the tenants the rents will not be be raised. PSOAS would like to thank its tenants, personnel and partners for the successful year 2010!

03.12.2010 Our office is closed 6.12.2010

lippu

Our office is closed on Monday th 6th of December due to the Independence Day.

We serve you again on Tuesday the 7th of December from 9 am.

Happy Independence Day!

29.11.2010 About car heating

As the winter has started we want to remind you about the importance of the safety aspects in car heating. Do not leave the car heating cord and/or extension cord connected to the power outlet when no car is attached to the cord. The power outlet boxes should be kept locked at all times. In accordance with the Electrical safety act electrical equipment and electrical installations shall be designed, constructed, manufactured and repaired, and serviced and used in such a manner that they are not hazardous to life, health or property.

17.11.2010 Winners of the lottery - "ABI-päivät"

abipaivatPSOAS took part in "ABI-päivät" 10-11.11.2010 at the University of Oulu. We are very pleased to say, that a lot of students visited our stand and answered our questionnaire.

The lucky winners of the cinema tickets were Minna Karhumaa and Menberu Meseret Walle. The winners of PSOAS t-shirts were Sara Suomela and Anna Liimatta. The best of luck to all winners!

Thank you for visiting our stand and taking part in the lottery.

01.11.2010 Exceptional opening hours 5.11 and 19.11

Our office is open on Friday th 5th of November from 9 am to 2 pm and on Friday the 19th of November from 9 am to 1 pm.

Have a nice Autumn!

12.10.2010 Energy saving week 11.10. - 17.10.2010

This week is the national Energy Saving Week. The Energy Saving Weeks has been letting people know the importance of greener living. We especially want to remind you of the importance to turn off unnecessary lights and shut off unnecessary devices.

Please, check the saving tips. Savings benefit all the tenants, because the consumption of energy, electricity and water affect the rate of rents. In addition energy saving saves the environment and helps us fight the climate change.

Easy saving tips:

- Keep the windows open only for a short time
- Control the heat of the radiators only by the thermostat regulator
- Inform us about broken radiator thermostats, leaking taps and toilets
- Do not cover radiators or thermostats
- Do not wash dishes under running water
- Shut off the shower when you do not need it
- Turn off the lights when you leave the room
- Shut off your computer, television and other devices from the power switch
- Defrost the fridge and freezer before the freezer part is covered by ice
- Wash your dishes and clothes in machines only when the machines are full

A healthy and energy saving temperature is 21 degrees C. The inside temperature makes a big difference in the comfort of living and in energy consumption and costs. You can say that one degree (C) lower inside temperature means five percent less costs.

Sustainable development is one of the main principles in PSOAS strategy. To help saving energy we have invested in energy saving equipments and actions.

12.10.2010 Exceptional opening hours 18.10 and 19.10

PSOAS accommodation office is open on Monday the 18th of October from 9 am to 12 am. On Tuesday the 19th of October the office is closed.

30.09.2010 Winners of the lottery - Forward in life education and working life fair

PSOAS took part in the Forward in life education and working life fair in Oulu hall (Ouluhalli) 22.- 23.9.2010. We are happy, that we had a lot of visitors at our stand.

The lucky winners of the t-shirts are Maarit Hiltunen, Severi Kurtti and Paula Hietalahti. The best of luck to the winners!

Thank you for visiting our stand and answering our questionnaire.

messut 2010

24.09.2010 Still looking for accommodation!

Apartments that have been turned down in the offering rounds made in September will be offered via phone to the fastest callers beginning on Friday the 24th of September at 8 o’clock. If you are still looking for an apartment, please call the accommodation office, tel. +358 8 317 3110.

22.09.2010 Forward in life education and working life fair in Oulu Hall

PSOAS participates in the Forward in life education and working life fair in the Oulu Hall (Ouluhalli) 22.9 - 23.9.2010. You can find us in stand no B 30.

Welcome to visit our stand!

messut

17.09.2010 About OmaPSOAS

From this link you can have more important information on OmaPSOAS system which is used in making sauna, laundry and parking place reservations.

08.09.2010 OmaPSOAS - FAQ

Here you can find the most common questions regarding OmaPSOAS service,

01.09.2010 Problems in OmaPSOAS

There is a problem with logging in to OmaPSOAS. The fault is beeing repaired as soon as possible. Please be patient.

01.09.2010 OmaPSOAS service is in use

From the 1st of September the tenants can reserve sauna turns, laundy turns and parking places online using the new OmaPSOAS service.

You can log in the OmaPSOAS service on these pages from the link on the left upper corner (OmaPSOAS).

30.08.2010 Home insurance

Your personal property is not insured by PSOAS, so we recommend a home insurance to cover possible damages. The insurance taken by PSOAS covers only the real estate.

Home insurance is the best security in case of theft, water damages or fire. You can get more information about insurances from the insurance companies.

30.08.2010 The tenants moved in to Villentalo 27.8.

The construction of our new house In Välkkylä, Villentalo, is now completed and the new tenants moved in on Friday the 27th of August 2010. The laundry room and the sauna are ready for use the 1st of September 2010.

In the building there are 61 new apartments, studios and 2-room apartments. Please, check here for more information. In the building is also a day care centre, which final inspection is today, 30.8.2010.

24.08.2010 PSOAS Introduces a Self‐service System for Reserving Tenant Services

On Wednesday the 1st of September PSOAS will launch an online system for reserving tenant services.

Please find attached a more detailed notice about OmaPSOAS system and its operation.

OmaPSOAS info

24.08.2010 To those still looking for accommodation!

Offering accommodation according to queue status has now ended for September. Apartments that have been turned down in the offering rounds made in September will be offered via phone to the fastest callers beginning on Wednesday the 25th of August at 8 o’clock. If you are still looking for an apartment, please call the accommodation office, tel. +358 8 317 3110. There are still many apartments of different types available.

13.08.2010 Handing over the keys to Villentalo

The keys to Villentalo will be handed over to its new tenants on Friday the 27th of August. Welcome all new tenants!

03.08.2010 Earthwork close to Välkkylä 5

Earthwork will be carried out behind Välkkylä 5 between August the 9th and the 31st on weekdays. Daily working hours will be from 7 am to 4 pm.

We apologize any possible disturbance that the work may cause.

22.07.2010 Outages in TV broadcasting in Välkkylä 8

Tv broadcasting isn't working in Välkkylä 8.We are sorry for the inconvenience these faults causes our tenants

15.07.2010 Repairing of faults due to the thunderstorm

In Välkkylä 1-4 the TV broadcasting is broken. Oulun seudun Tele & Audio Oy is searching for the fault.

The warm water supply to Välkkylä is still broken in some houses. Stenfors Oy is searhing for the fault.

The TV broadcasting is still broken in Virkakatu 5 and 8, Kandintie 1 and 3 and in Tiedonkaari 6. DNA is searhing for the fault.

We are sorry for the inconvenience these faults causes our tenants.

14.07.2010 Outages in TV broadcasting in Syynimaa, Virkakatu and Välkkylä 3

Due to the thunderstorm last night the TV broadcasting in Syynimaa, Virkakatu and Välkkylä 3 is broken.

14.07.2010 The warm water supply in Välkkylä is broken

Due to the thunderstorm last night the warm water supply in several houses in Välkkylä is broken. The cold water supply is working normally.

We are sorry about the inconvenience and try to repair the fault as soon as possible.

30.06.2010 PSOAS website is renewed 1.7.

PSOAS website will be renewed on Thursday the 1st of July at noon. The renewal will cause an interruption in use which will last approximately for an hour.

The new website will bring added value to its users for instance through the integration with GoogleMaps.

30.06.2010 Windows repairing work in Kurkelantie 11

In Kurkelantie 11 A, C and E staircases SOL Palvelut Oy will do windows fixing and painting work on weekdays 8.7.2010 – 15.8.2010 from 7 am to 4 pm.

We are sorry for any inconveniences caused by the work.

16.06.2010 Mark your bicycle - Rakentajantie 5 and Yliopistokatu 1-46

In Rakentajantie 5 and Yliopistokatu 1-46 bicycle stores and bicycle racks outside there are bicycles that nobody uses. All abandoned bicycles will be taken to the rubbish dump between 22.6. – 24.6.2010.

Please, put your name and address on your bicycle by the 21st of June 2010. All unmarked bicycles will be taken to the rubbish dump.

The property maintenance company ISS didn't manage to remove unused bicycles from the bicycle stores and racks according to the original timetable. We are very sorry for the change of timetable.

10.06.2010 The fault report system is still not working

Due to updating of the fault reporting system (AVUX) there has occurred some problems causing interruptions in use. We do our best to fix the problem by Monday the 14th of June.

Please report urgent faults to PSOAS accommodation office tel. (08) 3173 110. Other faults you can also report by e-mail to asuntotoimisto (at) psoas.fi

09.06.2010 The fault report system is in use again

The updating of the fault reporting system (AVUX) is now done and the system can be used normally again.

04.06.2010 AVUX fault report system out of use 9.6.2010

On Wednesday the 9th of June we will update our fault report system (AVUX). Due to this there will be interruption in use of the fault report system on Wedensday the 9th of June starting at 7 am. We inform you on these pages when the system is in use again.

As long as the fault report system is out of use, please report the faults directly to the accommodation office, tel. (08) 3173 110.

31.05.2010 Corridors and stores will be cleaned in Rakentajantie and Yliopistokatu - mark your bicycle

There are problems with using stores in the basement. There are stuff in the store corridors and unlocked stores. All stuff in corridors or in unlocked stores, will be taken to the rubbish dump on 8.6. – 9.6.2010. There are bicycles, that nobody uses in bicycle stores and bicyckle racks outside. All abandoned bicycles will be taken to the rubbish dump on 8.6. – 9.6.2010.

Please, follow these instructions:

- It´s very important to mark your personal indoor store in the basement.

- Put your name, address and telephone number on the door and put your own lock on the door! The door of the store must be locked. We are going to empty all corridors and unlocked stores.

- Put your name and address on your bicycle. All unmarked bicycles will be taken to rubbish dump.

20.05.2010 Tenant satisfaction questionnaire 2010

This spring we carried out the questionnaire to our tenants via e-mail. We got a lot of answers, altogether 1 614 . Thank you for your activity!

The results of this questionnaire will be thoroughly inspected and on basis of the questionnaire we continuously want to improve the standard of our services.

We also got a lot of interesting feedback and valuable development ideas. A lot of feedback was given about reserving sauna turns and recycling of plastic.

At the moment we are developing a new web-based sauna turn reservation system. The new system will be in use this autumn.

Yritetään Yhdessä ry takes care of the recycling points (Ekopiste) and they can unfortunately not recycle plastic. But they are still negotiating with different partners about the recycling possibility of plastic. At the moment you have to take plastic to the recycling points of Oulu Waste Management if you want to recycle it. The recycling stations are situated in central areas such as near large shop¬ping centers or schools.

Here are a few feedbacks:

-  it’s awesome customer service from PSOAS
-  You partly made my good image about Finland. When I came here, I was worrying if I could survive. But you and other organizations were so kind. It assured me. Thanks!
-  Basically, the management is good.
-  maintenance and cleaning is very good.
-  Thank you PSOAS . I have never seen so nicely organized student housing system anywhere
-  It took a little while for a response when I had sent an email.
-  Property management should be flexible and should understand the foreigner's problems
-  the Gargabe collector should visit "us" more often to avoid strange smells

Extra services wished for:

-  It would be more perfect if we could have gym in our area
-  laundry room with washing machine

Here is a graph of the results.

And last but not least. The lucky winner of the gift certificate to Verkkokaumma.com is Kari Mäenpää. Best luck to Kari and thank you all for your valuable answers.

05.05.2010 Choose the most stylish student home

Take part in choosing the most stylish student home by voting for your favourite home here.

The competition goes on until the 31st of May.

04.05.2010 Opening hours 12 - 13.5.2010

Due to the Ascension Day our office will close on Wednesday the 12th of May at 2 o'clock pm. On the Ascension Day the 13th of May our office is closed. On Friday the 14th of May we serve you normally again.

30.04.2010 Spring work

In order to keep the yards of our houses clean and comfortable, we have worked hard in cooperation with the maintenance companies (ISS and SOL). The spring works should be finished by the 31st of May.

Below the timetable for SOL:

Spring work starts week 18 and will be ready week 19: 
Välkkylä 1-8
Rantakatu 6
Puistokatu 6
Peltolankaari 20
Peltolankaari 6

Spring work stars week 19/20 and will be ready week 21:
Hanhitie 17
Tirolintie 2
Sellukatu 6
Paalikatu 13 ja 14
Tervakukkakuja 1
Kurkelantie 11
Kurkelantie 8

The volunteer work organized by the tenant committees also plays an important role in keeping the yards clean. Everyone is invited to pitch in and help cleaning the yards. This provides an excellent opportunity to learn to know your neighbours and make new friends. The volunteers are also offered sausages and soft drinks. You can get more information from your tenant committee.

Happy spring gathering!

22.04.2010 Opening hours due to the 1st of May

Accommodation office will close on Friday 30.4.2010 at 2 p.m. and will be open again normally on Monday 3.5.2010 at 9 a.m.

Happy holiday!

29.03.2010 Exceptional opening hours on Thursday the 1st of April

PSOAS accommodation office will be closed exceptionally at 2 p.m. on Thursday the 1st of April due to Easter. On Tuesday the 6th the office will be open as usual again.

PSOAS wishes everybody happy easter!

19.03.2010 PSOAS starts using Facebook as a new channel for sharing information

In the future PSOAS will use Facebook as a supporting channel for sharing information. This website will remain as the primary and official channel with Facebook supporting it. With this new way of operating we aim at reaching our customers better and sharing information more efficiently. Become our fan and stay up to date in housing issues.

19.03.2010 Answer the questionnaire and win

We have emailed our tenants the tenant satisfaction questionnaire. If you have not got the questionnaire by email you can fill in it on these pages.

Please, complete the questionnaire by the 6th of April 2010.

If you leave your contact info you will take part in the lottery of a gift voucher to Verkkokauppa.com.

The questionnaire

18.03.2010 PSOAS office is closed 26.3.2010

Our office is closed on Friday the 26th of March 2010.

17.03.2010 Maintenance work in Puistokatu 6

On Monday the 22nd of March 2010 between 8 am and 5 pm  Oulun Vesi ja Lämpö are performing some maintenance work for the central heating device in Puistokatu 6.  

Hot water is turned off from 8 am to 5 pm. There may also occur short breaks in cold water. Heating is also turned off during this period of time.

For further information call Oulun Vesi ja Lämpö Oy: 044 7626 222

05.03.2010 The rents and the rent payment forms are unchanged

The rents in all PSOAS apartments will remain unchanged and there will be no rent increase in 2010. PSOAS wants to thank all tenants for making this possible. Maintaining affordable rents is possible only through the cooperation of the foundation's own organization, its partners and tenants.

Due to the unchanged rents new rent payment forms will not be sent at all this year. This decision is made also to avoid unnecessary consumption of paper. From the beginning of March rents can be paid using last year’s payment information since both sums and reference numbers will remain the same. In case you need a new payment form for any reason, please contact PSOAS accommodation office. We will be delighted to assist you.

04.03.2010 A new postal code in Välkkylä and Mannenkatu 1

The postal code for Välkkylä and PSOAS office (Mannenkatu 1 A) has changed the 1st of March. The new postal code is 90130 Oulu.

25.02.2010 The drain is blocked in Välkkylä

On Wednesday afternoon, the 24th of February the sewer in Välkkylä 6 was blocked. The repairing of the sewerage is going on. The fault causes brown service water and water breaks.

08.01.2010 The property supervisor areas 1.1.2010

The property supervisor areas has changed 1.1.2010. The new areas can be found in contact informations.

28.12.2009 Water supply break in Välkkylä 7

The plumbing work in Välkkylä 7 which was scheduled for Monday the 28th of December has been postponed to Wednesday the 30th of December due to an employee sick leave. Consequently, also the break in water supply will be moved. The duration of the maintenance will remain the same, from 8 am to 3 pm. We apologize for the inconvenience caused.

22.12.2009 Exceptional opening hours in December and January

Exceptional opening hours in December 2009 and January 2010:

• 23.12. - 27.12.2009: closed
• Thursday 31.12.2009: 9 am to 2 pm
• Tuesday 5.1.2010: 9 am to 2 pm
• Wednesday 6.1.2010: closed

We wish you all a Merry Christmas and a Happy New Year!

18.12.2009 Water supply break in Välkkylä 7

Due to plumbing work there is a break in water supply in Välkkylä 7 on Monday the 28th of December from 8am to 3pm.

We are sorry for the inconvenience this causes the tenants

04.12.2009 Waters supply break in Välkkylä 6 and Kurkelantie 11

Due to plumbing work there is a break in water supply in Välkkylä 6 on Thursday the 10th of December from 8am to 3pm and in Kurkelantie 11 on Monday the 14th of December from 8am to 3pm.

We are sorry for the inconvenience this causes our tenants

02.12.2009 Power failure in Välkkylä 1.12.2009

Yesterday evening there was a loss of electrical power in Välkkylä area. The power failure occured in several houses.

The power failure was once again caused by a fault in the transformer substation.

17.11.2009 Exceptional opening hours 25.11.2009

On Wednesday the 25th of November our office is open from 1 pm to 4 pm. Between 9 am and 1 pm the office is closed due to staff training.

17.11.2009 Power failure in Välkkylä 16.11.

Yesterday evening there was a loss of electrical power in Välkkylä area. The power failure occured in several apartments.

The power failure was caused by a fault in the transformer substation and it was rapidly repaired by Oulun Energia in the evening.

03.11.2009 Waters supply break in Välkkylä 5.11 and 6.11

Due to plumbing work there is a break in water supply in Välkkylä 3 on Thursday the 5th of November from 8am to 3pm and in Välkkylä 4 on Friday the 6th of November from 8am to 3pm.

We are sorry for the inconvenience this causes our tenants

26.10.2009 Opening hours 30.10.2009

On Friday 30th of October 2009 we will close our office at 2.00 p.m.
We serve you again normally on Monday the 2nd of November.

19.10.2009 About the electricity contract letter

Oulun Sähkömyynti and PSOAS have sent a letter to tenants in studio and family apartments concerning an electricity contract offer. Tenants have the possibility to make an electricity supply contract with Oulun Sähkömyynti Oy. If you do not want to change your electricity supply company you do not need to do anything.

If you have got the letter and pay your electricity fee directly to PSOAS when paying your rent you do not need to do anything, either.

15.10.2009 Attention

The apartments that have not been rented in October will be offered to any applicants in the queue as early as the 23rd of October instead of the 26th of October. The 26th of October our service is limited due to computer software updating and that day we can unfortunately not conclude any rental agreements.

On Tuesday the 27th of October we serve you normally again.

09.10.2009 Updating of computer software 26.10.2009 - Limited services

On Monday the 26th of October 2009 we are updating our computer software. Our office is open, but unfortunately we cannot conclude any rental agreements or check any applying information because our program is out of use that day.

On Tuesday the 27th of October we serve you normally again

01.10.2009 Interruption in heat distribution in Välkkylä

On the 30th of September there were outages in heat and warm water distribution in Välkkylä area due to digging works done by Oulun Energia. Oulun Energia finished their work the 30th of September.

We are sorry for the inconveniance this caused our tenants.

25.09.2009 Winners of the lottery - Forward in life education and working life fair

PSOAS took part in the Forward in life education and working life fair in Oulu hall (Ouluhalli) 23 - 24.9.2009. We had a lot of visitors at our stand and over 600 persons took part in the lottery.

The lucky winner of the jacket was Reeta Tölli. The best of luck to Reeta!

Thank you for visiting our stand and taking part in our lottery.

22.09.2009 Forward in life education and working life fair in Oulu Hall

PSOAS participates in the Forward in life education and working life fair in the Oulu Hall (Ouluhalli) 23.9 - 24.9.2009. You can find us in stand no B 30.

Welcome to visit our stand!

10.09.2009 Problems with TV broadcasting

There are problems In TV broadcasting in  Kaijonharju, Linnanmaa and Syynimaa. DNA is serching for the fault and will repair it as soon as possible.

We are sorry for all inconveniences this causes our tenants.

09.09.2009 Laying the cornerstone of

PSOAS is building a new student house in Välkkylä. On Friday the 11th of September the cornerstone of the new building will be laid.

Villentalo will be a 4 - 5 storeyed building with 61 new student apartments and a day-care centre for children.

Professor Vilho Lantto is laying the cornerstone.

27.08.2009 Be prepared to queue in the end of August and the beginning of September

The end of August and the beginning of September is the busiest time of the year at our customer service. Especially the 1st of September is a very busy day, since most of the new students sign their tenancy agreements and pick up the keys of their new home during that day. Although our customer service will take care of things as quickly as possible please, be prepared to queue.

Welcome! We hope you will be happy in your new home.

17.08.2009 The Mobile Switchboard has been repaired

DNA has repaired the Mobile Switchboard and our telephones are working normally again.

We are sorry for all inconveniences this problem has caused you.

17.08.2009 Problems with the Mobile switchboard

Due to problems with DNA Mobile Switchboard you cannot reach us by phone at the moment.

DNA is repairing the switchboard as soon as possible. We hope you are patient and we regret all inconveniences these problems causes you.

In urgent matters you can call +358 44 7573109 or +358 44 7573103. Note, that you can reach us also by e-mail (asuntotoimisto(at)psoas.fi).

21.07.2009 Opening hours 20.8.-21.8.2009

On Thursday 20.8.2009 we will close our office at 1.30 pm and on Friday 21.8.2009 the office is closed the whole day.

We serve you again normally on Monday the 24th of August.

02.07.2009 Winner of the mini laptop

The winner of the PSOAS Facebook campaign lottery is Teija Pirttisalo, a future candidate for the matriculation examination in Pulkkilan lukio. Congratulations! Samsung NC10 mini laptop will be delivered to the winner soon.

We thank all, who participated in the campaign. Have a sunny summer!

27.05.2009 Renovation work in Yliopistokatu 12 1.6 - 1.9.

In Yliopistokatu 12 we will do renovation work between the 1st of June and the 1st of September.

The work will be done on working days between 7 am and 4 pm. Unfortunately the work may occasionally cause noise and dust nuisance. 

We are sorry for the inconvenience the work causes the tenants.

19.05.2009 Tenant satisfaction questionnaire 2009

This spring we carried out the questionnaire to our tenants via e-mail. We got a lot of answers, altogether 1 112 . Thank you for your activity!

The results of this questionnaire will be thoroughly inspected and on basis of the questionnaire we continuously want to improve the standard of our services.

We also got a lot of interesting feedback and valuable development ideas.

Here are a few feedbacks:

The tenants set great value to the following things:

• Responding to fault reports (Property supervising)
• Keeping promises (Maintenance and cleaning)
• Maintenance of yards in winter (Maintenance and cleaning)
• The CampusNet: ease of use, quality, responding to problems related to the Internet (Services)
• Competitiveness of rent level (Apartments)
• Location and comfortableness of the apartments (Apartment)
• Adequacy of the neighbourhood (neighbourhood)
• Responding to the needs of student housing (General)

Examples of positive feedback:
• Friendly and good service
• Quick responds to fault reports
• Cleaning is good
• The location of my apartment is good
• Comfortable apartments

Following things need improvement:
• It would be nice if janitors and people in repairing spoke better English
• The yards are slippery in winters
• Bad sound insulation
• Shortage of studios

Extra services wished for:
• better information of sauna turns, reservation on Internet
• more investment in gyms
• renewal of old domestic appliances from energy saving point of view
• rules and regulations for the student houses
• more laundry machines
• information by e-mail

Here is a graph of the results.

And last but not least. The lucky winner of the digital camera was Hanna Marjala. Lauri Jaamala won a backpack and Nina Virtanen won a ticket to the cinema. Best luck to all winners and thank you all for your valuable answers.

14.05.2009 Opening hours 20.5 - 21.5.2009

Due to the Ascension Day our office will close on Wednesday the 20th of May at 2 o'clock pm. On the Ascension Day 21.5 our office is closed. On Friday the 22nd of May we serve you normally again.

13.05.2009 Problems with the mobile switchboard 12.5.2009

Due to renewal our office and the telephone service were closed on Tuesday the 12th of May. Unfortunately we were not able to inform our customers about this due to problems that DNA had with the mobile switchboard. Neither could the telephone service be carried out as normally.

We are sorry for any inconvenience this caused our customers.

05.05.2009 Opening hours 11 - 12.5.2009

We are renewing the accommodation office to make it more pleasant for our customers. Due to renewal work we will close the office on Monday the 11th of May at 2 pm. On Tuesday the 12th of May our office and telephone service are closed the whole day.

On Wednesday the 13th of May we serve you normally again. Welcome to visit our renewed office!

21.04.2009 Opening hours due to the first of May

Accommodation office will close on Thursday 30.4.2009 at 2 p.m. and will be open again on Monday 4.5.2009 at 9 a.m.

Happy holiday!

16.04.2009 Problems in data connections 14.4.-16.4.2009

Due to problems in data communications our website and e-mails were out of order 14.4.-16.4.2009.

In CampusNet occureed problems 15.4.2009 in the morning. The name servers did not work and were renewed. When you sign into CampusNet the new name servers are in use. The new name servers are 62.241.198.245 and 62.241.195.246.

Due to power failure 16.4.2009 in Yliopistokatu there was a 15 minutes long outage in the CampusNet connections.

We are sorry for all inconveniences these problems have caused our customers.

03.04.2009 Answer the questionnaire and win

We have emailed our tenants the tenant satisfaction questionnaire. If you have not got the questionnaire by email you can fill in it here.

Please, complete the questionnaire by the 17th of April 2009.

If you leave your contact info you will take part in the lottery of a digital camera.

The questionnaire

02.04.2009 Opening hours during Easter

Accommodation office will close on Thursday 9.4.2009 at 2 p.m. and will be open again on Tuesday 14.4.2009 at 9 a.m.

Happy Easter!

20.03.2009 Looking for an apartment from the 1st of April?

Remember that we will give cancellation places for April at the 25th of March 8.00 am by phone.

05.03.2009 The heat distribution center will be renewed in Taidonkaari 1

On Tuesday the 10th of March 2009 between 8 am and 6 pm the heat distribution center will be renewed in Tiedonkaari 1.

Due to the work there will be a break in heat distribution and water supply. Between 8 am and 12 pm (noon) there will be a break in supply of cold water. Please, reserve the amount of cold water needed beforehand in a bowl.

20.02.2009 Changes in rents from the 1st of March

Please, remember to check the new rent amount from the beginning of March.Reference number will remain the same.

02.02.2009 Home insurance

Your personal property is not insured by PSOAS, so we recommend a home insurance to cover possible damages. The insurance taken by PSOAS covers only the real estate.

Home insurance is the best security in case of theft, water damages or fire. You can get more information about insurances from the insurance companies.

07.01.2009 Happy Year 2009

This year started with stormy weather. A bit of the roof of Tervakukkakuja 1 was blown away and the fire service fixed it temporarily. Luckily we did not have any other serious problems due to the storm.

Despite the stormy beginning we wish all tenants a Happy Year 2009.

05.01.2009 Jari started as Customer Service Manager 2.1.2009

Our new Customer Service Manager Jari Simonen started his work on Friday the 2nd of January 2009. We wish Jari warmly welcome.

Here you can find Jaris contact infos.

15.12.2008 Rent raise 1.3.2009

The rents will be increased 1.3.2009 due to incresing maintenance costs.

The rental form for January 2009 and February 2009 and the rental form with the new rent for March 2009 - February 2010 will be sent to the tenants together with the rent increase notice in December 2008.

09.12.2008 Exceptional opening hours in December and January

Exceptional opening hours in December 2008 and January 2009:

  • Wednesday 17.12. 2008: 9 am to 2 pm
  • Thursday 18.12. 2008: closed
  • 23.12.2008 - 28.12.2008: closed
  • Wednesday 31.12.2008: 9 am to 2 pm
  • Monday 5.1.2009: 9 am to pm
  • Tuesday 6.1.2009: closed

We wish you all a Merry Christmas and a Happy New Year!

28.11.2008 Exceptional opening hours on 5.12.2008

The accommodation office is open on Friday 5.12.2008 between 9 a.m and 2 p.m.

Have a nice Independence Day!

27.11.2008 Interruptions in Cable TV broadcasting in Höyhtyä

DNA is renewing the Cable TV network in Höyhtyä. The work is going on until the 19th of December 2008 and will cause short interruptions in TV broadcasting.

06.11.2008 PSOAS is closed on Wednesday 19.11

The personnel of PSOAS are on training.
The office of PSOAS is closed on Wednesday 19.11.08.

28.10.2008 Exceptional opening hours on 31.10.2008

The accommodation office is open on Friday 31.10.2008 between 9 a.m and 2 p.m.

Have a nice All Saints' day!

27.10.2008 The heating

The heating is turned on in all properties. The heating is automatically adjusted according to outside temperature. In autumn it may feel chilly in the apartments because of the great changes in outer temperature.

The most suitable apartment temperature is + 21 ºC. You can measure the temperature from the middle of your room with your own thermometer. Please, do not cover the thermostat valve with curtains or large pieces of furniture.

If the temperature in your opinion is too low, please check the temperature and make a fault announcement here.

13.10.2008 No hot water in Tirolintie

Hot water is not available in Tirolintie at now. There is probably a broken pipe in the area due to construction works by Oulun Energia. The fault is repaired as soon as possible. 

06.10.2008 Energy Saving Week - 6.10. - 12.10.2008

This week is the national Energy Saving Week. The Energy Saving Weeks has been letting people know the importance of greener living. This year we especially want to remind you of the importance to turn off unnecessary lights and shut off unnecessary devices.

Please, check the saving tips. Savings benefit all the tenants, because the consumption of energy, electricity and water affect the rate of rents. In addition energy saving saves the environment and helps us fight the climate change.

Easy saving tips:
- Keep the windows open only for a short time
- Control the heat of the radiators only by the thermostat regulator
- Inform us about broken radiator thermostats, leaking taps and toilets
- Do not cover radiators or thermostats
- Do not wash dishes under running water
- Shut off the shower when you do not need it
- Turn off the lights when you leave the room
- Change the light bulbs to energy-efficient lamps
- Shut off your computer, television and other devices from the power switch
- Defrost the fridge and freezer before the freezer part is covered by ice
- Wash your dishes and clothes in machines only when the machines are full

A healthy and energy saving temperature is 21 degrees C. The inside temperature makes a big difference in the comfort of living and in energy consumption and costs. You can say that one degree (C) lower inside temperature means five percent less costs.

Sustainable development is one of the main principles in PSOAS strategy. To help saving energy we have invested in energy saving equipments and actions.

02.10.2008 Winners of the lottery - Forward in life education and working life fair

PSOAS took part in the Forward in life education and working life fair in Oulu hall (Ouluhalli) 24.-25.9.2008. We had a lot of visitors at our stand and about 900 persons took part in the lottery.

The lucky winner of the sweatshirt was Jannika Kreivi. Other winners of surprise goods were Sara Väihkönen and Kaisa Rajamäki. All winners were from Oulu. The best of luck to the winners!

Thank you for visiting our stand and taking part in our lottery. 

30.09.2008 13.10.2008 - Updating of computer software - limited services

On Monday the 13th of October 2008 we are updating our computer software. Our office is open, but unfortunately we cannot conclude any rental agreemens or check any applying information because our program is out of use that day.

On Tuesday the 14th of October we serve you normally again.

25.09.2008 Winners of surprise goods

When visiting our accommodation office you can fill in the questionnaire form for PSOAS customers. Answeres will be used to develop our services and housing supply. Every six month the winner of surprise goods will be selected by drawing lots. The winners of the drawing 24.9.2008 are Kalle Ylinampa, Tuija Pyykkönen, Riikka Kilpeläinen and Salli Konttinen. The best of luck to all winners.

We appreciate the feedback of our customers, so hopefully you fill in the questionnaire next time you visit our office.

24.09.2008 Forward in life education and working life fair in Oulu hall

PSOAS participates in the Forward in life education and working life fair in Oulu hall (Ouluhalli) 24.-25.9.2008. You find us in stand 37. Come and visit us and ask about student housing.

09.09.2008 We regret the delay of the furniture

This autumn a lot more foreign students came to Oulu than previous years and we were not prepared to accommodate so many foreign students. Unfortunately all our furnished rooms are rented and we have no furniture left in the store either. We have ordered more furniture but the delivery time is 1-2 week.

We do our best to deliver the rest of the furniture next week (week 38).

Please be patient. We are very sorry for this inconvenience.

08.09.2008 No furnished rooms left

All furnished rooms are rented at the moment and unfortunately we have no more furniture to deliver to the apartments. If you need furniture we try to deliver at least a mattress to the room.

You can buy used furniture at the recycling centre or at the flea markets for a very affordable price. The recycling centre is situated in Toppila, Paakakatu 2.  The recycling centre is open on Tue  - Fri from 10am to 5 pm and on Saturday from 10 am to 2 pm. There are in addition several flea markets in Oulu. Click here to find out some addresses.

01.09.2008 The renovation of Tapiontie 9 is finished

The renovation in Tapiontie 9 is finished. The new tanants moved in on Friday the 29th of August 2008.

There was a large renovation in the apartments and after this renovation thera are 50 studios and 10 2-room apartments in the location. Please, check here for more information.

18.08.2008 Installing picture rails in Tapiontie 13

In week 35 (25.8 - 29.8.2008) more picture rails will be installed in Tapiontie 13 apartments.

The contractor: OKV-Tekniikka Oy, Tarmo Veikkola tel. 040 527 0456.If you are not at home we will use the master key.

15.08.2008 Cleaning up bicycle stores and sheds in Tirolintie 2

In week 36 (3.9 - 5.9.2008) we will clean up bicycle stores and sheds (on the yard) in Tirolintie 2. Please, mark your bicycle with a piece of paper with your name and address.

04.08.2008 Reperations in Kurkelantie 11

The roof of the entrance in Kurkelantie 11 staircase C will be repaired. The work starts on Monday the 4th of August and will last for about 2 weeks. Daíly working hours 7 am to 4 pm. The contractor is Katto-Tutka.

28.07.2008 Changes in property maintenance 1.8.2008

From the 1st of August 2008 the property maintenance of PSOAS is divided into two areas: the southern and the northern area.

To the southern property maintenance area belong Välkkylä, Peltola, Alppila, Toppila, Rajakylä and Keskusta (downtown). The property maintenance services of the southern area are provided by SOL Palvelut Oy.

To the northern property maintenance area belong Linnanmaa, Syynimaa, Kaijonharju and Virkailijakylä. The property maintenance services of the northern area are provided by ISS Palvelut Oy.

You can find the name and contact info of the new maintenance company on the notice board 1.8.

28.07.2008 Disturbance in the TV picture in Välkkylä

There may be disturbances in the TV picture in Välkkylä. We are looking into the problem and will do our best ti fix it as soon as possible. More information: Kaisu Mikkola, Property Supervisor, tel. +358 8 3173 143.

16.07.2008 Välkkylä 7 Laundry room

Starting from the 1st August, only the tenants in Välkkylä 7 can use the building's laundry room. Other tenants in Välkkylä can use the laundry rooms in Välkkylä 1 and Välkkylä 8. 

16.07.2008 Renewing the playgrounds of Kandintie 1 and Virkakatu 8

Are Oy will renew the playgrounds of Kandintie 1 and Virkakatu 8. The work begins on the 15th of July and will be finished in early August.

16.07.2008 Construction of the courtyard of Rakentajantie 5

Vasarahai Oy will begin to construct the courtyard of Rakentajantie 5 on the 18th of July. The construction takes about three weeks, during which driving on the yard is partly prohibited. Also the bike racks will be moved away for that time. The construction work is mostly paving.

27.06.2008 Problems with tv-broadcasting in Rakentajantie and Yliopistokatu 2-46


There are problems with TV broadcasting in Rakentajantie and Yliopistokatu 2-46. YIT Kiinteistötekniikka is looking into the problem . We will do our best to have the problem fixed as soon as possible

 

 

18.06.2008 Opening hours during Midsummer

Accommodation office will be closed on Friday 20.06.08
and will be open again on Monday 23.6.08 at 9 a.m.
Have a nice Midsummer!

06.06.2008 Painting of balcony rails in Paalikatu 13

The balcony rails in Paalikatu 13 will be painted by Asperi-Yhtymä Oy. The work starts in week 24 and will be ready by the 15th of May 2008.

02.06.2008 The questionnaire 2008

Altogether 337 tenants answered the web-based questionnaire made in spring 2008. Of these 35 anwered the English questionnaire.

The questionnaire gives our personnel and business mostly good scores and we have managed to improve our services. We want to thank our personnel, our tenants and all our partners for this positive development!

The results of this questionnaire will be thoroughly inspected and on basis of the questionnaire we continuously want to improve the standard of our services.

We also got a lot of interesting feedback, roses and valuable development ideas. Here are a few feedback:

Positive feedback:
• No complaints. It has been good living here.
• Everything has went well, no problems
• A good and affordable choice for a student
• There are good services at Psoas. Thank you!
• The services of PSOAS are quality standard and very competitive.
• Roses for dealing with my application so fast. I got an aparment very fast. Friendly employees :-)
• Thank you for a nice yard and barbecue place
• I am very pleased with my apartment. It is fantastic when also student apartments are renovated.
• My appartment was really nice and i enjoyed to live here. Thank You

Following things need improvement:
• Space for bands
• More gyms
• Recycling bins for plastic
• More bicycle stands
• More information about for example renovations
• More sauna turns
• Informing new tenants about the rules
• More studios
• Better laundries, more washing-machines
• The only thing which, in my opinion, needs improving is availability of more information in English: for example, garbage containers or notices in the laundry room do not have sufficient imformation in English. If it were in place, it would be very much helpful for non-Finnish students.
• I would like to make easier internal movement to another apartment

Here is a graph of the results (pdf-document)

And last but not least. The lucky winner of the digital camera was Minna Vähäsalo. Best luck to Minna and thank you all for your valuable answers.

 

14.05.2008 Aircondition maintenance and cleaning of the ventilation

Aircondition maintenance and cleaning of the ventilation will be done in Välkkylä 8, Rautatienkatu 8 and Rantakatu 6.

In Välkkylä 8 and in Rautatienkatu 8 the work will start 19.5.2008 and in Rantakatu 6 26.5.2008. The work in Välkkylä 8 will be finnished 23.5.2008, in Rautatienkatu 8 and Rantakatu 6 30.5.2008.

We kindly ask you to remove all the things from the front of the ventilators. If you have pets in your apartment or you have any questions, please contact Risto Joensuu, tel. 050 385 6184.

14.05.2008 Renovations in Välkkylä 4

The covers over the entrances in Välkkylä 4 will be renewed by the end of August. The contractor is Oulun Pitomaalaus, Ari Eriksson, tel. 0400 681 434.

14.05.2008 Renovations in Välkkylä 7

The balconies and the façades of Välkkylä 7 will be renovated in the summer. The work will start as soon as the weather permits and it will be finnished in the middle of August. The contractor is Oulun Pitomaalaus Oy, Ari Eriksson, tel. 0400 481 434.

14.05.2008 Problems with connections in Paalikatu 14

The Internet connectios in Paalikatu 14 are temporarely slow. The speed will hopefully be raised by the 22nd of May 2008. Some apartments may have problems with electricity, phone and antenna connections. The problems will be fixed as soon as possible.

13.05.2008 PSOAS is closed on Friday 23.5.08

The personnel of PSOAS are on training.
The office of PSOAS is closed on Friday 23.5.08.

12.05.2008 Problems with TV broadcasting in Virkakatu 8

There are problems with TV broadcasting in Virkakatu 8. YIT Kiintiestötekniikka is looking into the problem . We will do our best to have the problem fixed by Tuesday the 13th of May 2008.

09.05.2008 Mail drop for keys

If the housing office is closed when you are moving out you can return the keys in a sealed envelope to the mail drop marked "AVAIMET - KEYS" in the front door of our office. Please, write your name and the address of the apartment from which you are moving out on the envelope.

06.05.2008 Repairing of the rainwater sewerage in Paalikatu 14

In Paalikatu 14 the rainwater sewerage in the yard will be renewed. The work starts on the 5th of May and will be finnished by the end of August.

The contractor is Maanrakennusliike Oulun Maakone Oy. If you have any questions regarding the work please, contact the property supervisor Kaisu Mikkola, tel. (08) 3173 143. 

05.05.2008 Fire in Paalikatu 14

The night between Saturday and Sunday there was a threatening fire in Paalikatu 14 that started from the mailboxes in the gateway. Happily there were no big damages. The damages will be repaired as soon as possible.

Please, keep the surroundings of the mailboxes and the staircases free from free papers etc.

28.04.2008 Answer the questionnaire and win

Dear student!
What do you think about our current services and what would you like to be developed in future? You are our best expert and we would be grateful if you could help us by completing this questionnaire the 11th of May 2008 at the latest.

All students who answer this questionnaire and leave their contact info will take part in the lottery of a digital camera.

You can fill in the questionnaire if your computer is connected to CampusBaana. If you do not have access to the web-based questionnaire you may fill in the form at the PSOAS housing office.
When you have submitted your answers a new page will automatically be opened. On this new page you may leave your contact info if you would like to take part in the lottery.

It takes about 10 - 15 minutes to fill in this questionnaire. All responses are confidential. We hope for many answers to get as reliable results as possible.

Thank you for your valuable opinions!

Best regards,

Juha Aitamurto, Managing director, tel. 044 7573

The questionnaire

23.04.2008 New showers in Välkkylä 7 apartments

On Monday the 28th of March to Wednesday the 30th of March between 8 am and 6 pm we will install new showers in Välkkylä 7 apartments. These new showers reduce water usage which in turn save energy and the environment.

The installation work will be done by CS Energakontroll ABI. If you have questions please contact  CS Energikontroll AB, phonenumber. 0800115421.

22.04.2008 Opening hours during May Day

Accommodation office will close on Wednesday 30.4.08 at 2 p.m. and will be open again on Friday 2.5.08 at 9 a.m.

Happy May Day!

04.03.2008 Water taps and toilet seats will be serviced

Water taps and toilet seats will be serviced by Innotek Oy on following schedule:

  • Yliopistokatu 26 and 28: 10.3 - 11.3.2008 from 9.00 to 17.00 (if necessary 12.3.2008)
  • Taidonkaari 1: 12.3 - 14.3.2008 from 9.00 to 17.00 (if necessary 17.3.2008)
  • Puulinnankatu 7: 14.3 - 18.3.2008 from 9.00 to 17.00 (if necessary 19.3.2008)
  • Yliopistokatu 1: 18.3 - 20.3.2008 from 9.00 to 17.00

Faucet aerators and hand showers will be replaced. The flushing devices of toilet seats will be serviced (toilet seat cover will not be replaced). All flats will be entered using the master key. The operation is aimed at reducing the consumption of water.

22.02.2008 Renovation in the sauna of Rakentajantie 5 starts on 25.2.

The renovation of the sauna facilities in Rakentajantie 5 starts on Monday the 25th of February 2008. The renovation takes about 2 weeks. We apologize for any inconvenience caused.

19.02.2008 Rental slips 1.3.2008

The new rental slips for March 2008 - December 2008 have been delivered to all tenants. Please pay your new rent using this new rental slip. If you haven't got a new rental slip please contact PSOAS accommodation office, tel. (08) 3173 110.

PSOAS – Mannenkatu 6 A – FI-90130 Oulu – Tel. +358 8 3173 110 – Fax +358 8 332 170